Refund Policy?

Frequently Asked Questions…

What is the One Shepherd Refund policy?

BE ADVISED: We have no “customers” in this Regiment! Warriors are members of our community. We seek responsibility for ourselves, our actions, and all personal and community equipment. Under specific circumstances, One Shepherd may offer refunds and/or transfers to our Warriors.

Are tuition fees ever refunded?

Yes. In the unlikely prospect of One Shepherd canceling an event, payments will be refunded in full to each Warrior. Additionally:

  • Warriors may drop registration six weeks or more prior to the start of the semester. They will receive a full refund, no questions asked. 
  • Warriors may drop registration less than six weeks prior to the start of the semester, but will receive NO refund.

Exceptions may be made for situations involving serious injury, illness, death, or legal crisis for the Warrior or their family. In such situations, a partial refund may be offered on a case-by-case basis, to be determined by Staff officers.

What if I withdraw my participation midweek?

Cancellation by a Warrior during the training week is strictly prohibited! Please understand that our community is relying on you. The Warriors need you for the mission. Our Staff and Cadre have voluntarily (i.e., without pay) donated all or part of their vacation from their families to work with you.

Can I transfer my tuition to another semester or Warrior?

Yes, but it depends on timing:

  • Warriors who transfer registration at least six weeks prior to the start of the semester may attend any other semester in that season.
  • Warriors who transfer registration less than six weeks prior to the start of the semester may transfer their registration to another Warrior.

The transferee must meet our Policy of Eligibility (see our Policy page) – meaning they must either have already completed the Warrior Basic Course or will attend the Warrior Basic Course for the full semester (week). Open enrollment takes place each season, therefore we have no ability to allow transfers to a later season.

Refunds and transfers are a Warrior’s responsibility to coordinate with Staff.